Metro COVID-19 Relief

Louisville Water and Louisville MSD residential customers may be eligible for a one-time credit of up to $500 on past-due balances.

To qualify, you must:

Have a residential account in Jefferson County

Have a past-due balance sometime between March 16, 2020–⁠December 31, 2020

Identify a COVID-19 based financial hardship that resulted in the past-due balance

Metro COVID-19 Relief

Apply here